The Volunteer Management Conference offers leading professional development and the latest practical insights in delivering high quality recruitment, retention and management for volunteers.

Returning January 2021

Our 2020 Speakers

Catherine Edginton
Safeguarding Lead,
Charity Commission
Ruth Leonard
Association of Volunteer Managers (AVM)
Tiger de Souza
Director - Volunteering, Participation and Inclusion,
National Trust
Shaun Delaney
Volunteering Development Manager,
National Council for Voluntary Organisations (NCVO)
Catherine Johnstone CBE
Royal Voluntary Service
Kristen Stephenson
Head of Volunteering,
Sport England
Emma Peake
Deputy CEO,
The Air Ambulance Service
Robin Burgess
Northampton Hope Centre
Linda Fenn
Head of Volunteering,
British Heart Foundation
Charlotte Witteridge
Head of Volunteering,
Miranda Bradley
Retail Volunteering Lead,
British Red Cross
Hayley Lamb
Research Director,
CFE Research
Petula Storey
Head of Volunteering,
Kings College Hospital NHS Foundation Trust
Nikki Squelch
Head of Volunteering,





Safeguarding: Looking Back to Look Forward

Tom Burke explores the progress made on safeguarding within the voluntary sector and the next steps as we enter 2020

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Want to “change the tune” of your volunteer management career? Consider mentoring

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Ideas for 2020 – Enhancing Outreach and Supporting Volunteer Diversity

Explore our new blog on the journey to supporting improved inclusion and diversity for volunteers

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Challenging Isolation through Volunteering

What steps can you take to use volunteering to tackle social isolation?

Read More


The conference was a great opportunity to hear from and speak with experts across the sector, as a sport and physical activity charity it was an excellent event for speaking to organisations we wouldn't normally engage with.

Birmingham Sport and Physical Activity Trust - Workforce Manager

I found the event very helpful in networking with other charity representatives associated with volunteers and volunteer management. I made some key contacts to progress the Volunteer Strategy Project I am leading for The Eikon Charity.

Eikon Charity Trustee

The Volunteer Management Conference 2019 was packed full of speakers talking about different aspects of volunteering and anyone who is involved in volunteering would benefit from attending this conference.


The event was exceptionally inspiring and I came away feeling passionate and enthusiastic about changes I could make to really push my organisation forward

Arthur Rank Hospice Charity - Voluntary Services Coordinator

Another insightful and thought provoking day.. The open forum panel approach is great as it provides a platform for asking questions that help to steer and inform on any relevant topic.

British Heart Foundation - Retail Volunteering Operations Manager

Very good, kept to time, good range of speakers and informative overall.

British Heart Foundation - Retail Volunteering Manager

This was my first event and I really enjoyed it. The day was well planned, speakers were informative, great networking opportunities. On another plus point the food was fantastic and the hotel was in a great location.

Horton Housing Association - Volunteer Services Manager

I learn a lot from the conference, it made me feel really inspired and ready to go back to work with lots of fresh ideas. I would 100% recommend it to anyone within volunteer management.

Kidney Research UK - Volunteering Programme Manager

I really enjoyed the format of the day with panels, keynote speakers and break out sessions. It was great to see a real mix of volunteer managers from across different sectors and roles.

Lymphoma Action - Volunteering Development Manager

It was a very informative and useful event. The speakers provided very good insights about their work which we could use to develop our volunteer management programme.

Mind - Volunteering Programme Administrator

Relevant speakers who kept us informed with up-to-date interesting people research, benchmarking practices and great ideas to engage effectively with new and existing volunteers.

MY AFK - Volunteers Manager & Job Coach

Really engaging event and useful networking opportunity with colleagues from a wide range of organisations across the sector.

NHS England - Senior Strategic Advisor (Volunteering)

A great opportunity to meet others undertaking similar roles and to gain insight into challenges facing other organisations and realising you are not alone in facing these plus great to hear from a variety of speakers, both informative and insightful.

North Devon Hospice - Volunteer Coordinator

Excellent conference and a must attend for all Volunteer services.

Oasis Community Learning - Head of Governance Services

The 2019 Volunteer Management Conference helped me become more aware of the volunteer experience and give me tools to engage with those that might engage with us as an organisation.

Safe Families for Children - Senior Community Volunteer Manager

Well worth attending.

St Barnabas Hospices - Fundraising Volunteer Officer