The Volunteer Management Conference 2021 will offer leading professional development and the latest practical insights in delivering high quality recruitment, retention and management of volunteers.

Taking place in January 2021 in Central London, delegates will gain experience through practical workshops, research updates and leading best practice. Attendees will also explore the next steps in enhancing the volunteer experience, improving diversity, maximising volunteer impact and developing new strategies to deliver the sustainable volunteering workforce of the future.

Reasons to Attend

new solutions and ideas for supporting outstanding recruitment, retention and management of volunteers

how voluntary organisations can improve the volunteer journey and deliver an outstanding volunteer experience

key insights into maximising the impact of volunteers to enhance social objectives

how volunteer managers can improve the quality of safeguarding provision

the next steps in driving diversity and supporting improved approaches to inclusion and outreach

leading updates on how voluntary organisations can enhance professional development for volunteer managers

key trends in volunteering and how charities can deliver volunteering programmes fit for the 2020s

with volunteer managers from across the sector to share best practice and new ideas

This Conference is specifically designed for the Voluntary Sector. Typical job titles will include:
  • Heads of Volunteering
  • Heads of Volunteering Development
  • Volunteer Managers
  • Volunteer Development Managers
  • Volunteer Coordinators
  • Volunteer Officers
  • Chief Executives
  • Deputy Chief Executives
  • Directors of Volunteers
  • Directors of People
  • Heads of HR
  • HR Directors
  • HR Managers
  • Programme Managers
  • Team Managers


A fascinating and insightful conference with a number of speakers from a wide variety of organisations who work with volunteers. I would recommend for anyone who works with or supports volunteers in their role.

ABRSM - Operations Coordinator

The event was exceptionally inspiring and I came away feeling passionate and enthusiastic about changes I could make to really push my organisation forward

Arthur Rank Hospice Charity - Voluntary Services Coordinator

The conference was a great opportunity to hear from and speak with experts across the sector, as a sport and physical activity charity it was an excellent event for speaking to organisations we wouldn't normally engage with.

Birmingham Sport and Physical Activity Trust - Workforce Manager

Very good, kept to time, good range of speakers and informative overall.

British Heart Foundation - Retail Volunteering Manager

Another insightful and thought provoking day.. The open forum panel approach is great as it provides a platform for asking questions that help to steer and inform on any relevant topic.

British Heart Foundation - Retail Volunteering Operations Manager

An enjoyable event with interesting and thought provoking speakers.

Citizens Advice Peterborough - Volunteer Development Officer

I found the event very helpful in networking with other charity representatives associated with volunteers and volunteer management. I made some key contacts to progress the Volunteer Strategy Project I am leading for The Eikon Charity.

Eikon Charity Trustee

This was my first event and I really enjoyed it. The day was well planned, speakers were informative, great networking opportunities. On another plus point the food was fantastic and the hotel was in a great location.

Horton Housing Association - Volunteer Services Manager

I learn a lot from the conference, it made me feel really inspired and ready to go back to work with lots of fresh ideas. I would 100% recommend it to anyone within volunteer management.

Kidney Research UK - Volunteering Programme Manager

I really enjoyed the format of the day with panels, keynote speakers and break out sessions. It was great to see a real mix of volunteer managers from across different sectors and roles.

Lymphoma Action - Volunteering Development Manager

It was a very informative and useful event. The speakers provided very good insights about their work which we could use to develop our volunteer management programme.

Mind - Volunteering Programme Administrator

Relevant speakers who kept us informed with up-to-date interesting people research, benchmarking practices and great ideas to engage effectively with new and existing volunteers.

MY AFK - Volunteers Manager & Job Coach

Really engaging event and useful networking opportunity with colleagues from a wide range of organisations across the sector.

NHS England - Senior Strategic Advisor (Volunteering)

A great opportunity to meet others undertaking similar roles and to gain insight into challenges facing other organisations and realising you are not alone in facing these plus great to hear from a variety of speakers, both informative and insightful.

North Devon Hospice - Volunteer Coordinator

Excellent conference and a must attend for all Volunteer services.

Oasis Community Learning - Head of Governance Services

The 2019 Volunteer Management Conference helped me become more aware of the volunteer experience and give me tools to engage with those that might engage with us as an organisation.

Safe Families for Children - Senior Community Volunteer Manager

The Volunteer Management Conference 2019 was packed full of speakers talking about different aspects of volunteering and anyone who is involved in volunteering would benefit from attending this conference.


Well worth attending.

St Barnabas Hospices - Fundraising Volunteer Officer