Shaun Delaney

Shaun Delaney

Volunteering Development Manager,
National Council for Voluntary Organisations (NCVO)

Shaun heads up volunteering development at NCVO, overseeing strategy for the development of volunteering and volunteer management good practice. He joined NCVO following five years as head of volunteering at Samaritans, leading the involvement of 20,000 volunteers across the UK and Republic of Ireland. Before that he was with Volunteer Centre Greenwich supporting 300+ member organising to involve volunteers as well as working on and Olympic/Paralympic related programmes. Away from work, Shaun is currently a vice chair of London Plus and a director of the Association of Volunteer Managers. He completed his MSc in civil society management in 2014 looking at the application of psychological contract theory in volunteering management – which he is now following up with a master’s degree in occupational psychology.    

Join this interactive session as the NCVO explores key questions in recruiting and retaining new volunteers

  • Assessing the latest trends in what motivates people to volunteer and the key barriers for those not volunteering
  • Understanding the volunteering journey and the characteristics of an engaged volunteer
  • Examining how voluntary organisations can support volunteer retention and assess what factors encourage long-term volunteering
  • Exploring the future of volunteering – how will opportunities and volunteering provision adapt to volunteers’ needs in 2020 and beyond?